city of bath

Our city-wide information system for Bath is now being installed following the huge success of the pilot scheme. The roll-out consists of additional on-street pedestrian products and an upgrade to vitreous enamel map panels.

The pilot scheme was installed in March of this year. It has since undergone a rigorous testing process, which involved reviews of users on-street as well as an intensive stakeholder feedback exercise. The evaluation process involved fwdesign staff as well as students from the University of West England interviewing members of the public to measure and assess the systems' success across a range of criteria. Criteria included usability, functionality, appropriateness of design and improved user experience. The process confirmed the overriding success of the system, and as such, the City has committed to permanent map panels and an extended implementation across the city centre.

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